Content Editor (EMEA or Americas) at Hotjar

Please do not apply for this role if you are not physically located in Europe, Africa, the Middle East (UTC-1 to UTC+3) or the Americas (UTC-5/ Eastern time zone, specifically). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.
 
At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how users behave and what they feel strongly about, so product teams can deliver real value, fast.

Reporting to the Content Chapter Lead, we’re looking for a passionate mid-to-senior Content Editor to join our fast-growing Marketing team. Working directly with our Content and Product Marketers, you’ll contribute to our bottom-of-the-funnel content strategy and help drive growth in product adoption, paid subscriptions, and revenue retention. 

You'll work with Content and Product Marketers to develop and implement our bottom-of-the-funnel content strategy, and will help track and measure the impact of Hotjar's content channel by identifying what works and what doesn’t and suggesting improvements and experiments.
 
You will: 
  • Manage the relationships and workflow between internal and external content creators, including freelancers and content agencies.
  • Perform high-standard developmental, line, and copy edits, and proofread content written by internal and external contributors, freelancers, and agency writers.
  • Make editorial decisions based on optimization opportunities identified by the Content & SEO Strategist.
  • Build deep relationships with Hotjar's product teams as internal subject matter experts.
  • Put the customer at the center of everything you do by speaking to them, listening to them, and creating unique content-driven experiences for them.
  

Position Requirements: 
  • You have a strong knowledge of the relationship between SEO and Content.
  • You have experience editing at all stages and have managed the creation and distribution of marketing content. 
  • You are data-informed and understand the impact of Content on business metrics.
  • You have a strong knowledge of how Content Marketing can be tailored to an audience of product and UX teams, and have edited or managed the editorial process for content written about product experience, web and behavior analytics, and UX.
  • Desire to work in a respectful, transparent, and collaborative work environment, following Hotjar’s company values, culture, and ways of working.
  • Must submit to a background check confidentially processed by our third party. 
 

Compensation Range

The compensation range for this role is €60,000 to €80,000 or $70,000 to $90,000 annually. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts.
 
In addition to the monetary compensation, we provide all team members with an assortment of unique and popular perks chosen to reflect our values and ideals, be it encouraging constant learning with our Personal Development Budget, a great work/life balance with the annual leave, and Holiday Budget, or a happy, healthy team with our Wellbeing Budget.
 
Hotjar pledges to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences, make our product, and our company, better.


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